How your details are used

Your driving instructor runs their own business and is responsible for your information. Their contact details are on your booking page, or you can ask them directly.

What’s kept

Your name, contact details, pickup address, lesson times, lesson notes, your progress on each driving skill, and payments. Please don’t share health or other sensitive details here unless your instructor needs them to teach you safely.

Why it’s needed

To arrange and teach your lessons, take payment, and keep the business records the law requires. Your instructor may also send you lesson reminders by text or WhatsApp from their own phone.

Who handles your details

Supabase stores the records. Vercel hosts this service. Stripe takes card payments. Geoapify checks addresses and travel times when you book online. Cloudflare Turnstile provides the security check. Google Calendar receives lesson times, without your name or address. If your instructor connects FreeAgent, it keeps their business accounts. If your instructor photographs their paper lesson notes, Anthropic reads the photo to fill in the lesson record; the photo isn’t kept. If your instructor sends reminders by WhatsApp, WhatsApp (Meta) carries those messages.

How long it’s kept

Financial records are kept for the period HMRC requires, which is at least five years after the 31 January deadline for the tax year. Your instructor can erase your other details when they’re no longer needed.

If you’re under 18

You can book your own lessons. If a parent or guardian pays, they don’t automatically get access to your lesson records.

Your rights

You can ask your instructor for a copy of your information, or ask them to correct or erase it. If you’re unhappy with the answer, you can complain to the Information Commissioner’s Office.